Updated Casino Review for 2023
$5,000 Welcome Bonus
“Sun Palace Casino is a great place for avid slots players. They have some of the best slot games out there, plus the slot bonus which grants free spins.” – Isaac Payne
“Sun Palace Casino has a few high quality table games and is one of my go-to sites for playing blackjack.” – Shaun Stack
Overall Star Rating: 4/5 stars
Pros
Tiered welcome bonus
User friendly interface
Bitcoin friendly
Over 250+ slots
Cons
Non-crypto withdrawals take 5-7 days
High wagering requirements on specific bonuses
Sun Palace Casino has been around since 2010. They are owned by the Main Street Vegas group which has been in the business since 1999. You can be sure Sun Palace Casino has all the bases covered.
Armed with a valid gambling license from Panama and a stamp from The Central Disputes System, you can be sure Sun Palace is a fair and secure site to gamble. Although they are mainly a slots casino featuring slots from RealTime Gaming, Sun Palace also has a top-notch live dealer lobby. With a $6,000 welcome bonus, Sun Palace is hard to pass up.
My Experience at Sun Palace Casino
I spent around 3 hours exploring Sun Palace Casino, trying out their slots and live dealer games. I was quite satisfied with the quality of their slots, and the live dealer lobby was great fun. However, I wish Sun Palace had more variety in their table games section. I would love to see more roulette games added.
- Money Spent: $120
- Time Played: 3 hours
- Earnings: $157
- Browser/Device Used: Firefox/Android
- Experience: Positive
Sun Palace’s Bonuses
Sun palace offers a good number of bonuses. Their welcome bonus is decently sized, perfect for new players to take advantage of. I find the wagering requirements to be on the higher end, and would like to see Sun Palace lower them a little bit.
$6,000 Escalated Welcome Bonus
Sun Palace offers a tiered welcome bonus consisting of 4 levels. The minimum deposit for each bonus is $25 and you need to clear the level before claiming the next one. All bonuses have a 45x wagering requirement. Here is what the tiers look like:
- 1st code: SP250 for 250% Bonus up to $1250
- 2nd code: SP300 for 300% Bonus up to $1500
- 3rd code: SP350 for 350% Bonus up to $1750
- 4th code: SP400 for 400% Bonus up to $2000
400% Welcome Bonus
If you don’t want to go through a tiered welcome bonus, Sun Palace also offers a one time 400% welcome bonus up to $500. The minimum deposit for this bonus is $25 an it comes with a 50x wagering requirement.
Blackjack 100% Bonus
Sun Palace offers a blackjack specific bonus of 100% up to $500. This bonus comes with an 80x wagering requirement, a little steep but it is still a blackjack specific bonus. Use bonus code BJMATCH with a minimum deposit of $50 to claim this bonus.
Slot Bonus
This bonus offers a $20 reward or 20 free spins for any slot game Sun Palace has in their library. Use 20FREECASH for the $20 reward, or 20FREESPINS for the 20 free spins. This bonus is tied to a 70x playthrough requirement and the maximum cash-out is $50.
150% Deposit Bonus
Sun Palace offers a 150% deposit bonus up to $3,000 with your minimum deposit of $25. This bonus can be claimed by using the codes IDBSUNPALACE and 150BONUS and comes with 40x wagering requirement.
Other Bonuses and Promotions
In addition to the bonuses I mentioned above, Sun Palace also offers the following bonuses:
- Monday Cashback: Every Tuesday you can receive 20% Cash Back of all your deposits made on Monday and there is no playthrough requirement.
- Seasonal Bonus Promotion: On Mondays every two weeks, a bonus of up to $500 can be claimed
- Birthday Bonus: A special bonus users can claim on their birthday.
- Anniversary Bonus: A special promotion that can be claimed once a year.
How Sun Palace’s Bonuses Compare to Other Operators
Generally, Sun Palace’s bonuses come with lower maximum bonus amounts, but higher wagering requirements. For example, the 400% welcome bonus maxes out at $500 and has a 50x wagering requirement.
Super Slots, a leader in the industry, has a 250% welcome bonus up to $1,000 with a 35x wagering requirement. Despite the lower percentage, I’d say that Super Slots provide more value here with higher limits and lower playthrough.
However, Sun Palace is one of the few sites to offer a blackjack bonus, even if the playthrough is 80x. High Country Casino has a blackjack bonus as well, which comes with a 100x playthrough, so Sun Palace’s is definitely preferable!
We Recommend…
If you are going to claim a bonus from Sun Palace Casino, I would recommend the $6,000 tiered bonus. Not only do you get more bang for your buck, but this bonus also has a lower wagering requirement than the 400% welcome bonus.
Banking Methods at Sun Palace
The banking methods offered by Sun Palace Casino are underwhelming. They offer the classic debit/credit card options alongside with crypto and Interac for Canadian users. While this may be more than enough for casual players, I would have liked to see more freedom given by Sun Palace.
Deposits
I like the lower minimum deposit limits offered by Sun Palace. However, I think Sun Palace can use more deposit options, like eWallets. One thing I really like about Sun Palace is that there are no fees for deposits. If you like sticking with the same banking method, I would recommend using crypto options for depositing since crypto also happens to be the fastest withdrawal method Sun Palace offers.
Withdrawals
I found the withdrawal options offered by Sun Palace to be a little underwhelming. In particular, the withdrawal times. Most online casinos are able to offer payouts within a few days, but you’ll have to wait up to a week to get your winnings if you don’t use crypto.
That being said, I would recommend using crypto for both depositing and withdrawing to take advantage of the withdrawal speed and extra security that comes with using crypto.
In addition to the maximum withdrawal limits I mentioned above, Sun Palace also has weekly limits depending on your player tier:
Sun Palace’s Casino
Sun Palace offers a decent selection of casino games in their library. They are only partnered with RealTime Gaming, which means there are quality games in Sun Palace’s library but the quantity lacks. In total, Sun Palace Casino offers:
- 250+ slots
- 9 table games
- 15 video poker games
- 4 specialty games
- 11 progressives
- 13 live dealer games
Slots Games
The slot library at Sun Palace is the largest games vertical, filled exclusively with RTG titles. I like how I can sort slots by how many reels they have and the jackpot amount. Since there are over 250 slots, having these filtering options really helps you fins what you are looking for.
I also like the information page that pops out when I click on a slot. Here I was able to see the features of a slot, how many reels it has, and the volatility. I found this info page to be very useful in deciding which slots to play. Here are some of my favorite slots offered by Sun Palace:
Masks of Atlantis
Masks of Atlantis is a slot machine inspired by the legend of Atlantis. It features 5 reels and 20 pay lines with cascading wins, free spins, and multipliers.
Asgard Deluxe
Asgard Deluxe is a slot inspired by the Nordic mythology with Scandinavian themes all throughout. The features of this slot are bursting wilds, cascading wins, and multiplying wilds.
Dragon Orb
Dragon Orb is a classic video slot with 5 reels and 10 pay lines with the highest paying symbol awarding up to 250x. This slot features wilds, re-spins and the potential to win a jackpot.
Golden Lotus
Golden Lotus is a 5-reel slot with 20 fixed pay lines. It features scatters, free spins, and local progressive jackpot that is awarded randomly.
Table Games
The table games section of Sun Palace seems a bit empty. There is a grand total of 9 table games in this section. I was hoping to see a couple roulette tables here but unfortunately, Sun Palace doesn’t offer any. In this section you can find:
- 3 blackjack games
- 5 poker games
- 1 baccarat game
Blackjack is the real important game in this section, because you can use Sun Palace’s blackjack bonus to boost your bankroll. I’d advise against playing Suit ‘em Up or Perfect Pair, since those sidebets are designed to slowly drain your bankroll. Stick with classic 21 blackjack, because that’s where the money is at.
Video Poker
The video poker offerings are certainly better than the table games. I like the variety in this section. I think video poker enthusiast are going to feel right at home here in Sun Palace. The video poker options you can find in Sun Palace are:
- Pick ‘em Poker
- Loose Deuces
- Sevens Wild
- Joker Poker
- Jacks or Better
- Double Jackpot Poker
- Double Double Jackpot Poker
- Double Bonus Poker
- Double Double Bonus Poker
- Deuces Wild
- Bonus Poker Deluxe
- Bonus Poker
- Bonus Deuces Wild
- All-American Poker
- Aces and Eights
For my review, I checked out Deuces Wild. The game plays much like any other video poker variant, with the goal being to make the best possible five-card hand. The difference with Deuces Wild, of course, is that all of the twos in the deck are considered wild cards, which means they can be used to replace any other card to form a winning hand.
Unfortunately, my luck didn’t hold out, and I didn’t win much, even though Deuces Wild is one of the most profitable video poker games you can play.
Specialty Games
The specialty games section is very limited to say the least. I wish Sun Palace had more variety in this section. I would have loved to see a couple bingo and scratch card games here. As of now, you can find the following specialty games in Sun Palace Casino:
- Fish Catch
- Banana Jones
- European Roulette
- Keno
It’s odd that European Roulette is classified as a specialty game, at any other casino it would be included in the table games section.
Live Dealer Games
Live dealer section of Sun Palace Casino is powered by Visionary iGaming. They definitely make up for the lack of table games in their library with top quality live dealer games. ViG is one of the leading live dealer software providers in the industry, so I know that I’ll always have a good experience when I see their games. At Sun Palace, they offer:
- Blackjack
- Baccarat
- Roulette
- Super 6
Betting for roulette starts from $1 and goes up to $1,000. Betting limits for blackjack tables are between $10-$2,500, while baccarat and super 6 betting limits are between $5-$1,000. I think the betting ranges they are suitable for every player, no matter if you’re staking it all on one spin or playing low-stakes.
Sun Palace’s Mobile Experience
Sun Palace does not have a downloadable casino app, but users can access the site using a mobile browser.
I accessed Sun Palace using my Samsung Galaxy 21FE running Android 13 and encountered no issues at all. All the games I tried, including the live dealer games, ran smoothly without a hitch. I liked how the site is scaled perfectly to fit the screen of a mobile device so nothing was hard to read or press despite the smaller screen space. I enjoyed playing Sun Palace’s game offerings on mobile, but I prefer using my desktop simply because the resolution of the games is much better.
Safety and Security
Sun Palace takes the safety and security of their players very seriously. They make use of top-of-the-line TLS-encryption systems to keep all your personal and financial information safe and secure at all times.
All the games Sun Palace offers are tested by independent auditors to ensure outcomes are truly random. Sun Palace also holds a valid gambling license from Panama, which emphasizes the security and legitimacy of Sun Palace Casino.
Plus, all complaints or disputes are handled by CDS (Central Disputes System), a reputable third-party that works for many online gambling sites.
Customer Service
Sun Palace Casino offers fast customer service. They also have a very limited FAQ section so it’s a good thing the live chat is lightning fast. I personally would have appreciated having a phone line to call but I might just be old-fashioned.
I reached out to the customer service with a basic question, however, I didn’t quite get a straight answer. I’m on the fence with Sun Palace’s customer service. While it is fast, if I can’t get a straight answer, how good is it really? The timeframes for deposits should be something that customer reps know off the top of their heads. As a player, I really don’t care about rotating card processors, I just want to know how soon my funds will be available.
Customer Support Options
How to Sign Up, Deposit, and Withdraw
Signing up at Sun Palace is very easy! Go to sunpalacecasino.eu [Maddy, pls link affiliate] and follow these steps
- Step 1:
- Step 2: Choose the email you want to use and a confirmation code will be sent to you. Enter the code you received to verify your email.
- Step 3: Choose your desired username and password and complete your profile with your address, birthdate, and currency.
- Step 4: Welcome to Sun Palace Casino!
How to Deposit
- Step 1: Click on the cashier button.
- Step 2: Choose your deposit option. Keep in mind you will need to fill in your full name, address, phone number, and birthdate in this step.
- Step 3: For cryptocurrency, you will need to choose the amount and currency you would like to deposit. For credit/debit cards, you will need to enter your credit card details and select the amount you want to deposit.
- Step 4: A separate window will open and you will need to scan the QR code to make your deposit with crypto, or enter your banking/card details for fiat deposits.
How to Withdraw
- Step 1: Click the cashier button and select withdraw. Be mindful of the wagering requirements and min/max withdrawal limits.
- Step 2: Choose withdrawal method you would like to use.
- Step 3: For Bitcoin, you will need to enter the amount you would like to withdraw and your Bitcoin wallet address.
Final Verdict
I think Sun Palace casino is a pretty good place to gamble. They have a clear focus on slots, so if you’re an avid table games player, you might not find as much value at Sun Palace. However, it’s a great place to play RNG blackjack, especially with their blackjack-specific bonus. Plus, I think their live dealer section makes up for the lack of table games.
I hope to see Sun Palace lower the wagering requirements on some of their bonuses as I think they are a bit on the high end. I also would like to see more withdrawal methods added in the future to make withdrawing feel not so restrictive. Waiting for your withdrawal for about two weeks is a bit extreme.
Overall, I think Sun Palace Casino is good for slots players. You can definitely take advantage of the slots bonus and the welcome bonus.
Disclaimer
All forms of gambling can be addictive. We strongly suggest checking out our gambling addiction page for more information before signing up for an online casino.
