Most trusted online casinos: Safest online casinos to play (2023)

Oregon Live

05 December 2023

Most trusted online casinos: Safest online casinos to play (2023)

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Since they’re licensed and prominently display a seal from state gambling regulators to prove it, BetMGM, Caesars Palace, DraftKings, Golden Nugget and Borgata are among the most trusted online casinos.

We’ve ranked and reviewed online casinos since the first ones launched in the US over a decade ago. We’ve played at every online casino and evaluated them on several key factors related to trustworthiness:

Integrity and fairness of the games
Customer service and support
Consistent and fast payouts
Information and data security

All these experiences allow us to confidently offer the following online casino recommendations based on legitimacy and trustworthiness—which players have identified as paramount when choosing an online casino.

Note: If you access this page from a state without regulated online casinos, you’ll see a list of top social casino apps, which are legal in all states (except WA, MI and ID).

Iconic US casino gaming brand
Licensed and regulated in four states
700+ online slots and casino games, all tested by state regulators

Ongoing bonuses/promotions: Bet & gets, Casino bonus offers, MGM Rewards
Downloadable Android/ iOS app ratings: 4.3 / 4.7
Fastest/Best payout options: Play+ PrePaid Card/ In-state MGM Resort Properties
Trustworthiness: Every game is tested for fairness, the customer service is there to help, the payout is consistent, and BetMGM uses encryption to protect your personal information.
Best user review quote about trusting BetMGM: “IMO BetMGM Casino is a highly trustworthy place to gamble.”

States available: New Jersey, Michigan, Pennsylvania, and West Virginia

Global casino gaming brand
Licensed and regulated in four states
1,000+ online slots and casino games tested by state regulators

Ongoing bonuses/promotions: Daily deposit bonuses, Game of the Week, jackpot draws, Caesars Rewards
Downloadable Android/ iOS app ratings: 2.6 / 4.8
Fastest/Best payout options: In-state Caesars Entertainment properties
Trustworthiness: Every game is tested for fairness, the customer service is there to help, the payout is consistent, and Caesars uses encryption to protect your personal information.
Best user review quote about trusting Caesars: “Caesars is one of the safest and most trusted online casinos in the business.”

States available: New Jersey, Michigan, Pennsylvania, and West Virginia

High-profile US sports betting and casino gaming brand
Licensed and regulated in five states
800+ online slots and casino games, all tested by gaming regulators

Ongoing bonuses/promotions: Hot Streaks Bonuses, DraftKings Jackpots, referral bonus, loyalty program
Downloadable Android/ iOS app ratings: 4.4 / 4.7
Fastest/Best payout options: Affiliated in-state casino/sportsbook locations
Trustworthiness: Every game is tested for fairness, the customer service is there to help, the payout is consistent, and DraftKings uses encryption to protect your personal information.
Best user review quote about trusting DraftKings: “Payout was super fast I couldn’t believe how fast the money was deposited into my bank account.”

States available: New Jersey, Michigan, Pennsylvania, West Virginia, and Connecticut

Famed US casino brand
Licensed and regulated in four states
1,000+ online slots and casino games, all tested by gaming regulators

Ongoing bonuses/promotions: Golden Reward Player’s Club. Referral Bonuses, Leaderboards, Boosters
Downloadable app/ratings: 3.5 / 4.5
Fastest payout options: Play+ Prepaid Card
Trustworthiness: Every game is tested for fairness, the customer service is there to help, the payout is consistent, and Golden Nugget uses encryption to protect your personal information.
Best user review quote about trusting Golden Nugget: “I’ve never had a problem with them.”

States available: New Jersey, Michigan, Pennsylvania, and West Virginia

Trusted Atlantic City casino brand
Licensed and regulated in two states
1,000+ online slots and casino games, all tested by gaming regulators

Ongoing bonuses/promotions: MGM Rewards, Leaderboards, Bet & Get, Exclusive Jackpots
Downloadable app/ratings: 3.9 / 4.7
Fastest payout options: Visa, Play+, PayPal
Trustworthiness: Every game is tested for fairness, the customer service is there to help, the payout is consistent, and Borgata uses encryption to protect your personal information.
Best user review quote about trusting Golden Nugget: “No problems. Clean smooth non problematic app.”

States available: New Jersey and Pennsylvania.

We review and rank the trustworthiness and legitimacy of online casinos based on our personal playing experience. We also depend on decades of experience in the casino industry to guide us.

That means we start with a look at the legitimacy and trustworthiness of the brands behind online casinos. Then, we check for state licensing and regulation, ensuring any online casino we recommend is licensed and has a good track record regarding regulatory compliance.

We evaluate online casinos based on several key factors related to trustworthiness.

Integrity and fairness of the games: Making sure every game is tested by regulators and has a fair return to player rate.
Customer service and support: Making sure customer service staff are available, responsive, and knowledgeable.
Consistent and fast payouts: Making sure you get fast access to your money.
Information and data security: Making sure online casinos use encryption and take measures to protect your personal information.

We take what you say into consideration as well. That means reading user reviews from Google, Reddit, and other sources with an eye on your trust level in each online casino.

Finally, we look at how customer service handles disputes and whether the Better Business Bureau has had any serious complaints about the online casino or the brand behind it.

Online casinos do their part to earn your trust. They work with developers to design fair games with decent rates of return. They submit each game and the random number generator software behind the games for testing by regulators. They also consistently provide payout data to ensure games are compliant with state regulations.
Online casinos train their customer service and support staff to handle all issues in a fair and competent manner. Staff are provided with knowledge regarding the dispute resolution process through various state gaming boards and are there to help you work through that.
Online casinos work with banks and payment providers to ensure you have fast and easy access to your money.
Online casinos also use Secure Socket Layer or Transport Layer Security to encrypt data transmitted between you and them. This protects any personal information you may provide them with.

New Jersey, Michigan, Pennsylvania, West Virginia, Delaware, and Connecticut are the only six states with licensed and regulated online casinos.

You should see a state gambling regulator’s logo on every online casino in these states, alongside a statement regarding that online casino’s approval for real money gaming in that state. If you don’t, that’s a big warning sign.

Another is the online casino claiming it’ll accept players from other states besides the six jurisdictions listed here. If you spot those red flags, you may be dealing with an illegal offshore online casino.

These offshore online casinos do not have US regulators to turn to if something goes awry, and many of these offshore online casinos employ predatory practices when you try to withdraw your money. Be careful.

Only play with regulated online casinos, as we have listed on this page, that can prove approval for real money gaming in New Jersey, Michigan, Pennsylvania, West Virginia, Delaware, or Connecticut.

You can also trust online casinos representing top US casino brands and online casinos that post clear statements regarding approval for real money gaming in New Jersey, Michigan, Pennsylvania, West Virginia, Delaware, and Connecticut.

Finally, you can trust online casinos that post the seal from a state gambling regulator like the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, and West Virginia Gaming and Racing Association.

These regulators test all games for fairness, ensure the apps use encryption to protect you, and post responsible gambling resources to help you. Plus, they only hand out licenses to legitimate and trustworthy online casinos.

Online casinos are supposed to be fun. They’re a source of entertainment. Gambling responsibly with online casinos is the best way to keep it all fun and entertaining.

Responsible gambling is about betting within your means, never betting more than you can afford to lose, setting affordable limits for wins and losses, and sticking to them.

If online casino gambling leads to financial troubles, relationship issues, work problems, or health complications, the following national organizations are here to help.

If you or a loved one has questions or needs to talk to a professional about gambling, call 1-800-GAMBLER or visit 1800gambler.net