Ontario Auditor General Criticizes OLG Over Financial and Responsible Gambling Issues
Auditor General of Ontario has criticized the Ontario Lottery and Gaming Corporation in her 2022 Annual Report. Bonnie Lysyk highlighted several key issues that the Auditor’s Office discovered in the government-owned gambling operator's operations. The yearly audit found that despite the fact that OLG tracked customer satisfaction and their mental wellbeing, the company failed in its responsibilities in several areas.
The OLG does not measure or report on its progress on responsible gambling, job growth, capital investments, integrity of gaming and anti-money laundering activities.
Audit criticizes OLG over financial and responsible gambling issues. On two separate occasions auditors were able to enter a casino and effectively launder large amounts of cash without checking their identity or the source of the funds.
The Province's net profit from casino gaming revenue decreased by $54 million in 2019/20. OLG renegotiated revenue commitments from the casino operators.