Live! Casino Pittsburgh Team Constantly Adapting To Guest Needs

Author: Live Casino Direct
 
Live! Casino Pittsburgh Team Constantly Adapting To Guest Needs
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Live! Casino Pittsburgh opened its doors to gamblers a little over two years ago.

Live! Casino Pittsburgh has been open since November 2022. It has 750 slots, about 40 live action table games and a FanDuel Sportsbook. In the last year it has generated nearly $1.2 million in local taxes and $54 million to the Pennsylvania Department of Revenue.

Live! Casino Pittsburgh team has paid $1.2 million in local taxes and $54 million to the Pennsylvania Department of Revenue in gaming taxes.

Sean Sullivan is the General Manager of Live! Casino Pittsburgh. He has more than four decades of experience in the gambling industry. Before that he worked at Meadow's Casino in Washington County and the Sands in Las Vegas.

Live! Casino Pittsburgh is a category 4 casino. The property has 16 operational improvement plans submitted and approved. The plans center around having the best equipment for guests. Live! Pittsburgh has 750 slot machines and 30 table games.

"It's just a constant movement to meet the needs of our guests. If the Philly cheesesteak isn't selling, you got to get it off the menu and put something on that will sell."

Live! Casino Pittsburgh allows smoking on 25% of the casino floor. The property has a new HVAC system that allows for changing out the air up to 12 times an hour. It's possible to go completely non-smoking, but it's unlikely at this point. Live! Pittsburgh does offer an outdoor patio where smoking is permitted.

Live! Casino Pittsburgh has some smoking areas in the casino. Sullivan says it's mutually respectful. If you don't want to play in a smoking area, you can play on the floor.

Live! Casino Pittsburgh is owned by the Cordish Companies. The company is not publicly traded. David Cordishes, 82, visits the casino every day to greet guests. Sullivan believes the benefits of being part of a family-owned business model are insurmountable.

Live! Casino Pittsburgh's owner David Cordish was in the casino three weeks ago and gave out $100 bills to team members and employees.

Live! Casino Pittsburgh team members are encouraged to give back to local charities. Live! has donated over $200,000 to charity in the two-plus years since the property opened.

Live! Casino Pittsburgh works with local charitable organizations every quarter to give customers tickets. A customer comes in, they get a $105, and they may cash out a $100 and put a 5 TITO ticket in the Giveback Box.

Live! Casino Pittsburgh Team Constantly Adapting To Guest Needs.