Industry deep survey: 86% of customers highly satisfied with the SOFTSWISS Casino Platform
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SofTSWISS, a leading company in innovative technology for iGaming, conducted a customer survey. Transparent cooperation, high level of service, simple and fast communication and variety of game providers are the most crucial characteristics for choosing an igaming provider in 2022.
In the industry survey 86% of customers are satisfied with SOFTSWISS Casino Platform. The most important characteristics of an iGaming partner are transparent cooperation, services and products that meet the needs of the company and support in income generation activities.
86% of customers are satisfied with SOFTSWISS Casino Platform.
SofTSWISS customers are satisfied with their service level, quality of communication and business model. 86% of customers highly satisfied. The company is generally described as a long-term partner with experience in the entertainment industry and deep knowledge of the market. The shift in operators’ preferences towards flexibility in cooperation, business profitability and high-quality communication is driving the industry.
Last year’s medium priority criterion “Careful Attitude to Every Customer” moved to the highest priority section.
The most important features for choosing an online casino platform are variety of game providers, flexible bonuses, player report, support for multiple payment systems and promotion activity settings. Financial reporting and licensing are also important. Game descriptions are less important in 2022. 86% of customers are satisfied with SOFTSWISS Casino Platform.
86% of customers are satisfied with the SOFTSWISS Casino Platform.
86% of operators are satisfied with the SOFTSWISS Casino Platform. The platform has launched almost 400 successful projects. Customers choose SOfTSSWISS for its expanded list of game providers, licenses and supported currencies. The level of service support of SOFSWIS outperformed its competitors by 1.6 points on a 10-point scale.
86% of customers are satisfied with the SOFTSWISS Casino Platform. More emphasis is placed on trust-based and speedy communication, flexibility in partnership and a commitment to superior level of service. Operators are looking for diversity in game portfolios, gamification tools and features, availability of multiple payment systems and deep analysis into finance and customer behavior.
SOFTSWISS is an international iGaming company that provides certified software solutions for managing gambling operations. The expert team has more than 1,500 employees based in Malta, Poland, Georgia and Belarus. SOFtsWiss was the first in the world to introduce a single Casino Platform. 86% of customers highly satisfied with the Casino platform.
