SB22 has partnered with Optimove, the leading CRM Marketing platform. SB22 is a software development company with innovative industry-first immersive betting solutions for the gaming industry. Optimoves CRMs help operators manage large-scale CRm marketing frameworks.
Fayyaz Ansari has been appointed as AstroPay's new chief financial officer. Ansar has worked in finance for 20 years. He will oversee all aspects of Astropay's global financial management and activities.
Jelena Oceretova is the Head of Affiliate marketing at PlayAttack. She shares her insights into what makes the Playattack affiliate program so successful.
Slotegrator released a new platform for online casino operators on May 16. The main functions were updated and improved, and a number of highly functional new modules were added.
Playtech will provide Live Casino, Live Entertainment and iCasino content at www.resortscasino.com and www.-mohegansuncasinos. com. New products will include ‘Adventures Beyond Wonderland’ and “Buffallo Blitz” game shows. Resorts brought gambling to Atlantic City in 1978.
Playtech and 888 expand partnership and sign a multi-state agreement in the U.S. for Live Casino and Casino. Playtech will provide its innovative Live. Casino games to 8 88casino starting in New Jersey and other states to follow. The extended partnership follows PlayTech’s premium Live casino content on 8888casinos in several regulated markets.
Playtech and 888 Holdings sign a multi-state agreement in the U.S. for Live Casino and RNG games. Playtech will provide its innovative Live casino and random number generator games to 8888casino starting in New Jersey. The deal follows PlayTech's premium Live casinos and rngs content on 8 88casinos in several regulated markets.
Playtech and Resorts Digital Gaming announce a new partnership. Playtech will provide Live Casino, Live Entertainment and iCasino content at www.resortscasino.com and www.-mohegansuncasinos. com. New products will include 'Adventures Beyond Wonderland', 'Buffallo Blitz', and 'Live Slots'.
L7 Entertainment has launched its Lucky Days online casino in Sweden. GiG is the platform of choice for regulated markets. There are currently 13 supported markets, the Canadian province Ontario joined the list most recently. New Jersey and Pennsylvania are expected to be added soon. Sweden has continued to grow post-regulation. According to H2 Gambling Data, turnover in this vertical grew by 17% between 2020 and 2021. The growth is predicted for the forseeable future. GIG announced earlier this week the approval of its supplier license for Ontario iGaming and sports betting market.
NuxGame has signed a content deal with QTech Games. Qtech Games is a well-known brand in the game distribution space of the gambling industry. The deal will see Q Tech's games integrated into Nuxgame's betting platform. NixGame recently brokered a business relationship with CRM automation platform, Smartico.ai.
Aspers will launch GiG-powered online product. The agreement includes Gi's technical platform, portfolio of managed services, frontend development, CRM and marketing. Gi claims the deal will reduce the complexity of moving the retail business online and lessen the operator's cost of entry. The contract is set to last for three years, with options of renewal follow this term. Aspers CEO Richard Noble is delighted to join forces with Gi. They will create their own branded online site extending the Asper's casino experience to both online. and retail customers.
The graphic design of an online casino business is a must-have element. It has to be clear, visually appealing, ergonomic and run well on all devices both desktop and mobile. Integrating a single recognisable game provider is also important. A payment gateway is important too. A support ticketing system is key to resolving any issues with your platform. AI can be used to recommend games to users. No online casinos survives without a variety of bonuses and gifts for gamblers. They are encouraged to spend more time with the platform when they are offered free spins, attractive multipliers, jackpots, etc.
Symplify and Gamdom agree CRM partnership. GamDom wants to establish itself within the iGaming industry. The CRMs and omni-channel solutions from Symplified will help them. Gam Dom wants its customers to interact with them in a highly personalised manner. It wants them to design hyper personalized customer lifecycle journeys in real time. They want to promote their pioneering service and encourage players to engage with their suite of products.
Ibex.ai is offering a free trial of its next-gen CRM services to iGaming operators. The company has already partnered with Grand Ivy Casinos, Casimba and Dream Vegas. Las Vegas Casino Diamond has partnered up with Symplify. Las Vitesse is a popular casino in Hungary. It is interested in partnering with CRMs. Ibex Aigner is excited to deliver the powerful product to as many operators as possible. He believes that the company is at the cutting edge of the innovation. A survey revealed that improper CRm strategies can affect player retention.
Despite the Covid epidemic, businesses are powering ahead. Online gaming and casinos have found new ways to inflate the footfall of local tourism. The casino bonus in Canada is still being given exact importance.
Symplify has joined forces with Vegas.hu and Vipcasino.h in order to enhance its CRM capability. The CRMs will integrate with the company's Mail, SMS and Push-package. LVC Diamond’s standout brands are Vegas and VIPcasinos. h. They are two of the premiere online casino sites in the Hungarian market. Symplified will help them to optimise marketing spend and consolidate customer sentiment.
Playtech launches partnerships in Ontario. The new regulatory framework in the province will ensure high standards in a number of areas, including responsible gambling. Playtech has previously been active in Canada through its work with the Ontario Lottery and Gaming Corporation. The company offers its technology, tools and experience to all. It wants to see a more responsible and sustainable entertainment industry in North America. Its artificial intelligence is being used to enable the analyses of player behaviour and flag signs of problematic play early on. They want to engage with those players, in-play and in an automated way.
Playtech and Betway announce a new multi-year partnership. Bet Way has already launched Playtech's Live Entertainment products across the UK, Mexico and .com markets. PlayTech's core strategy is to offer long-term sustainability and innovation for operators and a safe, enjoyable environment for players. Shimon Akad, Chief Operating Officer at Play Tech is confident that Play tech’s innovative products and services can enhance the player experience even further.
Playtech has launched its multichannel technology with NorthStar Bets. North Star B bets is an Ontario-based brand that provides players with a uniquely local, premier user experience on their casino and sportsbook gaming platform. Playtech became Northstar Gaming’s strategic software and services supplier.
Playtech Live launches Safari Riches Live, a live casino slot game created exclusively for 888casino. Safari Rises Live is a new version of Safari, one of 8 88casinos' best-performing video slots. It is hosted by Playtech presenters based in its state-of-the-art PlayTech Live studio in Riga.
Pragmatic Play has added live games and slots to Kanon Gaming's Swedish brand Casino Epic. The agreement follows a series of recent integrations with companies such as Begame, Palms Bet, and Maxbet.
CT Gaming introduced a new slot machine and updates to its Casino Management System at ICE 2022. LeafletCasino service reviews the best payout online casinos. The experts of the service presented their analysis of CT Gaming's achievements at the ICE trade show.
AretoNet will provide its powerful business intelligence and CRM platform services to seven new online casino brands from Inter Group Partner Holding. IGP operates mainly in the UK using the 888/Dragonfish platform and Progress Play software. AretiNet already provides its cutting-edge marketing automation technology for 11 existing I GP casino and bingo brands. In its two-year partnership with A retiope, IG has seen a 20% increase in active players, 10% increased in FTDs and a 10%.
Gaming Innovation Group has signed an agreement with a UK-based 'tier-one' retail casino operator. GiG will provide its managed services, technical platform, front-end development, gaming content, CRM, compliance, and marketing services. The full contract is set to be signed in May or June and will last for three years. It is expected to see a positive turnaround from Q4 of this year. Gig also completed the takeover of sportsbook supplier Sportnco for €51.3 million. This type of deal is directly in Gi's wheelhouse.
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Gaming Innovation Group has signed a head of terms agreement with a Tier 1 retail casino operator in the UK for the provision of its turnkey managed service solutions. The contract is for an initial fixed period of 3 years and go-live is projected to be in second half of 2022. The UK’s online casino market is one of the largest globally.
Playtech Live launches Safari Riches Live, a live casino slot game created exclusively for 888casino. Safari Rises Live is a new version of Safari, one of 8 88casinos' best-performing video slots. It is hosted by Playtech presenters based in its state-of-the-art PlayTech Live studio in Riga.
The Mill Adventure has entered the recently-regulated Dutch online gambling market. It secured the required certification for its proprietary gaming platform. Licensed and aspiring operators in the Netherlands can now leverage TMA’s full-service platform which features tools including casino management, tournaments, automated withdrawals, fraud and risk management. The platform is designed to optimise efficiency and cut down operational resources by automating manual processes.
Symplify agrees a software partnership with Nordic iGaming platform provider, Finnplay. Finn play will benefit from AI CRM capability including Campaign and Journey builder modules. AI capability will empower operators to improve marketing strategies that lead to enhanced customer satisfaction and higher life-time value. The solution is designed to understand individual preferences to optimise customer communications. It will be available in the cloud.
The increasing legalization and rising number of gaming establishments are driving the growth of the casino management systems market. Major companies operating in the sector are focusing on new product innovations to meet the consumer demand and strengthen their position. Cher-Ae Heights Casino and Konami Gaming Inc. launched SYNKROS Casino Management System in Trinidad, California in January 2021. Grover Gaming, Inc., a developer of software and gaming systems acquired Digital Dynamics Software, for an undisclosed amount in August 2021 in order to enhance its gaming performance.
The increasing legalization and rising number of gaming establishments are driving the growth of the casino management systems market. Major companies operating in the sector are focusing on new product innovations to meet the consumer demand and strengthen their position. Cher-Ae Heights Casino and Konami Gaming Inc. launched SYNKROS Casino Management System in Trinidad, California in January 2021. Grover Gaming, Inc., a developer of software and gaming systems, acquired Digital Dynamics Software, for an undisclosed amount in August 2021 to enhance its gaming performance.
Symplify has signed a two-year deal with German-facing iGaming casino start-up Jackpot50. Sport1.De is the inspiration behind JackPot50's launch. The deal will see Jack Pot50 leverage Symplified's powerful Campaign and Journey builder module to drive growth within the regulated German market.
Slotegrator has developed CRM tools for iGaming operators to maximize the volume of their revenues. The company explains in a new article that in order to run a successful i gaming operation, volume is key. SloteGrator’s fully customizable online casino solution features an array of back-office tools built into the platform.
Century Casinos successfully reopened its two casinos in Missouri and its restaurant and off-track betting operations in Alberta, Canada. The company implemented comprehensive and state-specific safety and social distancing protocols as directed by state regulators and local health boards.
Turbomates Soft has upgraded the gambling platform BetForge to make more powerful analytics tools for online operators. New features allow to get more detailed information about gaming events and processes, segment players, increase user engagement with a bonus system. CRM system stores contact information, keeps tracking new leads, and shows the frequency of website visits. It will take about four weeks to launch any gambling products. Turbomate's has provided access to the new version of analytics to all current clients.
Market Research Intellect has released a new publication on the Casino CRM Software market. The report presents an in-depth assessment of the global automotive chassis dynamometers market based on competition, market dynamics, and market segmentation. It also shares the gross margin, the market share, attractiveness index and value and volume growth of all segments studied by analysts. It highlights key developments, product portfolio, markets served and the growth in activities of main companies described in the report. Report was prepared using the latest primary and secondary research methodologies and tools.
Casino Barrière Montreux is the newest land-based casino in Switzerland to join the online gambling market. The Gamrfirst platform was launched earlier in the month at the Casino Barrieres Montresue. Gamanza, the Swiss market leader, is technical partner. GaminGenius Software is an accounting platform with a fully compliant structure, payment gateway, regulation data vault, and real-time CRM. Barrioère Group wants to promote its new gamification elements by developing hybrid loyalty incentives that link its land and online services.
Gamrfirst is a new online casino brand launched by Casino Barrière Montreux. It was launched over the Christmas period. The company uses Gamanza’s ISO 27001 certified GaminGenius software. It offers a focus on player care and mobile gaming experience. Casino Montresue is looking to promote new gamification features and hybrid loyalty offers between the land-based and online facilities. They want to offer their clients a unique gaming experiences based on the high standards of the Barrieres Group.
GAMRFIRST is a new online casino brand launched by Casino Barrière Montreux. It is based on the Barrieres' high standards and features a comprehensive compliance framework, regulatory data vault, payment gateway and real-time CRM. It was launched over Christmas. The launch follows the launch of Barriores Betting in France last year. Barrierres is keen to reach new audiences in the digital arena. They are keen on promoting new gamification features and hybrid loyalty offers between the land-based and online operations.
Digitain has hired Matthew Charlesworth as Managing Director of the Live Casino division. He is a gaming industry veteran who has worked in some of gaming's premium casinos and live dealer businesses. Digitains will launch its new Live Dealer product in April. Digitsain is sportsbook and casino platform provider offering turn-key and API solutions. Its workforce is comprised of over 2,000 staff members. It offers sportsbooks with over 100 sports, taking in 15,00 leagues and offers more than 3, 000 betting markets.
Playtech Live and FashionTV Gaming Group partner to launch the first-ever branded Fashion TV Jackpot Baccarat in January 2022. Fashion tv is enjoyed by over 2 billion viewers worldwide. The game features the return of the golden Dragon Jackpots. It is the part of a full luxury line of Fashion television-branded entertainment experiences.
CasinoFriday has signed an agreement with the industry innovation platform, Flows. The integration with Fl flows has already been completed and real time data driven features and applications created by CasinoFriday have gone live. Flow's CEO is excited about the potential of the platform and its agnostic nature. The partnership will also benefit future partners of Casino Friday. They include Optimove and slack. Casino Friar's is one of fastest growing online casino operators. It launched in Q4 2020 on Pragmatic Solutions fully API based iGaming platform.
ORYX iGaming Platform Launches Player Account Management (PAM) i gaming platform and content with Jack'sNL, the online brand of Jack’s Casino. JVH Gaming & Entertainment Group granted JOI Gaming a license to operate JacksNL in the recently regulated online casino market in Netherlands. J VH is the market-leading casino operator in that country with 85 properties.
Playtech Live has opened a new Live Casino studio in Zurich for Swiss Casinos. It is the first of its kind in Switzerland and the second in Europe. Playtech and SwissCasinos partnered in 2019 to launch PlayTech's Casino and Live casino offering in the Swiss market. The studio offers Swiss players direct access to the Play Tech Live tables via the casino website. All tables are hosted by professional, native-speaking dealers. The Live Roulette, 7 Seat Blackjack and All Bets are available. They are played by croupiers. Margarita Terlanova, Senior Customer Relations Manager at Play tech Live, said the studio is a testament to their close partnership with Swisscasinos and their product and content offering.
ORYX iGaming Platform Powers BetCity.nl in Successful Dutch Market Launch. BetEnt, the online arm of established Dutch land-based operator Casino City, selected ORYX to provide it with a complete solution. ORyX provides localized managed services, providing Bet City with full management of marketing, AML and payments services. Casino has operated land based casinos in Amsterdam since 1974 and currently manages five properties in the city.
Oryx Gaming has launched BetCity.nl, a new online sportsbook. OryX has a partnership with Dutch operator BetEnt. Bet Ent was one of ten operators awarded an online gaming license by the Dutch Gaming Authority.
Kalamba Games has been granted a Malta supplier licence. It will be able to offer its content to approved operators across a number of regulated markets recognised by the MGA. Kalamba's portfolio includes more than 50 titles and promotional tools via its BullsEye platform.
White Hat Gaming has launched its Travelling Wallet solution in Tennessee and Arizona as part of its ongoing US expansion effort. Travelled Wallet was first launched in early 2020 and is available in nine US states where online casino-style gaming and sports betting is legal. New Jersey, Colorado, and Virginia were the previous states to welcome Travellings Wallet.
Playtech has launched its multichannel technology with Holland Casino. Playtech became Holland Casinos' strategic technology supplier. The launch of PlayTech's IMS platform, Sportsbook, Casino, Live Casino and Poker software is the first of its kind in the Netherlands. A new Live casino studio has been built separately from the existing Holland casino site in Scheveningen. It offers Dutch players direct access to the Play tech Live tables via the casino website.
NineCasino is the first product implemented on the special igaming B2B platform of DUXGroup holding. DuxGroup has already integrated leading game providers and payment providers. The BI platform helps partners to get detailed data online. Several currencies are available on one account at once and daily cashbacks for all players up to 100%. NineCasinos is first D UXGroup-based product with a Curacao license and more than 3,000 games. Michael Newell, CEO of Nine Casino, is grateful to DXGroup for their prompt response and the opportunity to improve the product.
GrooveGaming has teamed up with a global leader in video bingo Metronia. Metronsia is the developer of Bingo Totall and BingO Choice. Groove is a technology services provider to the iGaming industry. It has 5 key pillars: Platform, Aggregator, Games, GroveOn (admin backend), and Sportsbook. It is powered by technology innovation. The new partnership will significantly extend the distribution of Metronicia's games. They will also cultivate new opportunities with Grooves' cluster of tier-1 operators.
NineCasino is the first product implemented on the DUXPlatform project. It is a special iGaming b2b platform of DuxGroup holding. DXPlatform has integrated leading game providers and payment providers. The platform has its own BI platform, which helps partners to get detailed data online. It has forecasts for LTV and for Churn Rate of users. Several currencies are available on it at once. There are daily cashbacks for all players up to 100%. The product has a Curacao license and more than 3,000 games. Michael Newell, CEO of NineCasinos, was grateful to the team at D UXPlatform for their prompt response.
Playtech partners with and invests in the leading brands in regulated and newly regulated markets to deliver its data driven gambling technology across the retail and online value chain. Playtech provides its technology on a B2B basis to the industry's leading retail, online and land-based casino groups, government sponsored entities and lotteries. It owns and operates Snaitech, the top sports betting and gaming company in online, retail in Italy. Finalto is a technology leader in CFD and financial trading industry.
The online business sector was better able to adapt to the new economic reality than the global economy. The industry is flexible and experts predict stable development of iGaming in the coming years.
This year 50 companies entered the annual Most Innovative Gaming Technology Products award. Here are some of the winners and a peak into the future. The Casino Journal is the insider’s guide to what”s hot and happening in the world of casinos and gambling.
ORYX Gaming is ready to debut in the soon-to-be regulated online gaming market of the Netherlands. The subsidiary of Bragg Gaming Group has received local certification for its iGaming Platform and RGS. 50 games will be supplied as soon as the market is live a month from now on October 1, 2021.
White Hat Gaming has launched its Travelling Wallet solution for casino and sportsbook venues in New Jersey. The company's PAM offering is also available in the regulated iGaming market. The Travelled Wallet will be available to customers in first quarter of 2020. It enables players to easily move between states and between gaming verticals.
The certification will enable Oryx to offer its platform and RGS to licensed operators in the Netherlands when the market launches on 1 October. Oyx’s platform features a proprietary set of tools including player and payments management, automated know-your-customer, compliance, CRM and promotions. The platform platform also has built-in features for player protection management and reporting processes to the Dutch regulator.
Bragg's ORYX Gaming is ready for the Dutch online market opening in October. The company has received local certification for its iGaming Platform and RGS. 50 exclusive games from Gamomat, Peter & Sons and ORyX's own studios will be made available immediately. The Netherlands plays an important part of Bragg’s strategy to expand in key regulated markets.
The online gambling industry is facing a generational issue when it comes to marketing. Gen Z is a different audience than Gen X. If regulated online casinos engage their customers, they will keep coming back. Engagement is the key to operator revenue. This article is part of an ongoing series examining marketing and customer engagement in iGaming.
Customer Relationship Management (CRM) software helps businesses track prospects and sales and stay on top of their operations. CRM software providers are expanding their offerings so that businesses in other industries can take advantage of the products. Canadian online casinos are wondering whether CRMs can enhance engagement in online gambling among players.
The new report by Reports Globe on Global Casino CRM Software Market offers in-depth coverage of the industry and important market trends. The report also studies CasinoCRM software market status, competitive landscape, market share, growth rate, future trends, marketers, opportunities and challenges.
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White Hat Gaming launched its Travelling Wallet in Colorado and Virginia. Travelled Wallet is a player account management (PAM) tool that allows players to move between gaming verticals without transferring funds. It was launched in the first quarter of 2020 and has been rolled out in six states so far. Virginia and Colorado are two of the latest states to legalize online gambling and sports betting.
CT Gaming Interactive has expanded its footprints in Romania with a deal with Princess Casino. The provider's top-performing games are available on Princesscasino.ro and CashPot.co. PrincessCasino is one of the fastest growing online casinos on the Romanian market. It is always looking for the newest slots and new providers. CT Gaming is looking forward to a long and fruitful relationship with them.
Esports Entertainment Group Launches "Pay-And-Play" Online Casino in Finland. Malta-licensed online operator Lucky Dino announced the launch of Fiksukasino.com.
Pragmatic Play has recently launched its Bingo product in Romania. The provider has a partnership with local gambling operator Crowd Entertainment. It provides online casino services in the Romania’s regulated market through the Princess Casino brand. The deal covers the BingO Blast and Live Casino titles. Pragmatic Play's Live casino content is broadcast from the company”s studio in Bucharest.
Pragmatic Play has reached a deal with Crowd Entertainment to debut its premium bingo offerings to Romania’s Princess Casino. Locals will have access to the provider's exceptional Bingo Blast and many other offerings in the near future.
Pragmatic Play has launched its online bingo product in Romania with Crown Entertainment's Princess Casino brand. PrincessCasino.ro players gain access to Pragmatic Play's complete bingo solution, including the popular Bingo Blast game. Crowd Entertainment CRM marketing manager Daniela Asaftei believes Bingos are a strong vertical that blends well with the casino background.
Pragmatic Play debuts digital bingo product in Romania. The Gibraltar-based provider has expanded the audience for its digital Bingo product after enhancing its partnership with Crowd Entertainment Limited via its Princess Casino.
Pragmatic Play has made its Bingo debut in Romania after partnering with Princess Casino. The agreement will see Pragmatic Play provide its complete BingO solution to Princess. Casino’s players.
Century Casinos, Inc. announced the latest developments at Century Casino Caruthersville in Missouri. Efforts to change a Missouri law that required each casino to be a "floating facility" have been successful. The Company also purchased land between land already leased by the Company and the land-based Pavilion building. It will refurbish the existing hotel with the goal to reopen it with 36 rooms by early 2022. The number of available casino licenses in the state remains capped at 13. They are still required to have a container with at least 2,000 gallons of water beneath the facility.
QTech Games has integrated content from Malta-based GameArt into its platform. Gameart was founded in 2013 and specializes in crafting slot games for the online and land- based casino industry. QTech's platform features a wide selection of online casino titles and delivers them across Asia and to emerging markets in other parts of the world.
Pagcor has two teams of officials to oversee land-based casino licensees and online-game operators. The move is part of recent organisational changes. Pagcor created a Compliance Monitoring and Enforcement Department in June. It is responsible for all licensed casinos in Entertainment City, the Clark group of casinos and Thunderbird casinos. It also issued updated casino regulatory manual (CRM) forms for adoption by licensed casino operators last month. E-Sabong is a live cockfighting event streamed or broadcast from a government-authorised cockpit arena.
Casino CRM Software market report scientifically evaluates a variety of industry elements, such as sales tactics, investments, and overall growth. It also focuses on comparing and contrasting diverse regional places. The report also looks at potential flaws and issues that new and established businesses face. It reflects on the changes that companies must make in order to grow and adapt to consumer developments in the future.
Aspire Global has integrated its AspireCore CRM system with AspiresEngage. The new system offers advanced marketing capabilities for online gaming operators. It also allows them to connect their own CRMs to the platform. Aspired Global provides its products to more than 60 online casino and digital sports betting brands.
GameArt has been certified to deliver its products in Lithuania. 15 of its premium slots were certified by Lithuanian regulators and will soon be available to locally licensed online casino operators. GameArt was founded in 2013 and specializes in the development of slot games for the online and land-based casino industry. It is based in Malta and also runs design, platform development, and marketing offices in Slovenia, Italy, Serbia and Slovenia.
OneTouch has teamed up with White Hat Gaming to provide its new partner with access to its innovative online slots. OneTouch was formed in 2015 with the mission to fill a gap in the market for premium quality mobile table games. Whitehat Gaming was founded in Malta in 2012 and manages an advanced iGaming platform. It is licensed by the Malta Gaming Authority and the UK Gambling Commission.
Aspire Global has signed a deal to bring Funfair Casino online. The launch will be made possible by AspireCore Platform. FunFair Casino is already an established brand in the Irish casino market. AspiresCore platform is working to provide a variety of services to Fun Fair. It is the most recent deal announced by the company. Aspirates is present in 29 regulated markets worldwide and has developed over 50 casinos, including Karamba Casino and Luckland Casino. In November of 2020, Aspired Global also acquired Pariplay for €13.1m.
Aspire Global has signed a platform and managed services deal with Ireland's biggest casino group Funfair Casino. FunFair operates over 25 casinos across Ireland. Aspire will provide its AspiresCore Platform to Fun Fair to take the business online for the first time. The company will also provide managed service offerings for Fun fair's new online casino brands.