When cashing in a bonus at some online casinos, the player is required to enter a bonus code. While this represents the addition of a single extra step before receiving the reward in one’s account, the player should take notice of specific requirements at the given casino.
Of course, the first step to take is to determine whether a bonus code is needed at all to collect on the bonus offer. Online casinos are not always explicit about this requirement and, once play begins with funds from a deposit, a bonus on this deposit cannot be collected. Checking for bonus codes is particularly important on the first visit to a casino, as even first-deposit bonuses sometimes require a bonus code.
The second step is about determining the actual process of entering the bonus code. Typically, this is done in one of three ways: Entry of the bonus code will have to be done along with deposit; entry of the bonus code is done after the deposit; or customer service should be contacted to report a bonus code offer. This latter is usually possible through live chat with a customer representative.
Timing is also a factor in successfully collecting a bonus requiring a code. Usually, this bonus is credited instantly after entered by the player, though some processing may be required and it may be up to 24 hours before the bonus is credited to an account.
Finally, it’s always good practice to read through the terms and conditions posted by the online casino on any bonus, and particularly those requiring bonus codes. Rewards with bonus codes are sometimes more restrictive than a standard match bonus or its ilk in terms of playthrough requirements and in actual collection of bonus monies. Please read through this document when seeking to take advantage of any bonus code offer.