86% Clients Highly Satisfied with the SOFTSWISS Casino Platform
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Transparent cooperation, top service level, simple and quick communication and variety of game providers are the most crucial characteristics for choosing an iGaming provider in 2022. The survey was conducted by the marketing research leader Kantar Ukraine on behalf of SOFTSWISS.
86% of clients are satisfied with SOFTSWISS Casino Platform. The most important characteristics of an iGaming partner are transparent cooperation, services and products that meet the needs of your company and support in income generation activities.
86% of clients are satisfied with the SOFTSWISS Casino Platform. Every second client has been working with SOfTSwISS for more than 3 years. The shift in operator preferences towards flexibility in cooperation, business profitability and high-quality communication is driving the market. SOFSWIS is focused on providing high quality communication and strategic interaction in partnership.
86% of clients are satisfied with SOFTSWISS Casino Platform. Top features for choosing an online casino platform are variety of game providers, flexible bonus settings, player reporting and support for various payment system. Financial reporting, licensing and game descriptions are less important for operators in 2022.
86% of operators are satisfied with the SOFTSWISS Casino Platform. The platform has almost 400 successful projects. It has expanded its roster of game providers, licences, and supported currencies. Service support level has increased by 0.4 points year-on-year. The team aims to deliver the best-in-class client service.
86% of clients are highly satisfied with the SOFTSWISS Casino Platform. The increase of the overall client satisfaction score is the most important measure of consistent growth across major performance characteristics. Partnership with SOfTSwISS is associated with confidence, security and reliability. The results of this year's survey show that operator expectations are changing rapidly.
SOFTSWISS is an international iGaming company supplying certified software solutions for managing gambling operations. The company has a vast product portfolio, including the Online Casino Platform, the Game Aggregator with thousands of casino games, Affilka affiliate platform, Sportsbook Platform and the Jackpot Aggregationator. In 2013, SOFtsWiss introduced a bitcoin-optimised online casino solution.
